User Guide
At WOWGO, even first-time users can easily book travel services. From searching for travel projects to paying and completing bookings, everything is done online.
About reservation
Travel projects can be booked through various product pages.
The availability will be updated in real-time, and a confirmation email will be sent after the reservation is completed.
Time point for appointment confirmation
·Regarding the minimum group size
·Is single person participation allowed
·Age restrictions and participation conditions
Please refer to each travel page for details.
Regarding payment methods
Payment supports secure and reliable online payments. [Supported Payment Methods]
·Credit card
·PayPay
·Alipay
Payment will be confirmed at the time of booking, and fees will be displayed in Japanese yen. If you need a receipt, please contact us.
Regarding cancellations and changes
The regulations for cancellations or changes caused by personal reasons of customers may vary among different tour groups.
·Cancel possible deadline
Is there a cancellation fee charged
·If the schedule/number of people changes due to force majeure such as weather or traffic conditions, further notice will be given.
Regarding the Day of Travel
On the day of the trip, please confirm the designated meeting place and time before coming.
·Meeting place and time
·Carrying items and dressing advice
·Please check the notification email for details on the measures to be taken when you are late after completing the appointment.
Regarding Language and Support|
WOWGO has established a multilingual support system.
[Supported languages]
·Japanese language
Chinese
·English
If you encounter any questions in the chat function or consultation form on the website, please feel free to contact us at any time.
Member Registration · My Page Description
After registering as a member, you can use my page.
On your personal page, you can perform the following actions.
·View appointment records
·Change of member information
·logout
Membership registration is free.
Frequently Asked Questions (FAQ)
We have compiled answers to common questions about usage, please make sure to consult before consulting.
If the issue remains unresolved, please feel free to contact us at any time.
